Great service, very friendly and helpful. I had new outlets and electrical boxes put in to accommodate new lighting I wanted to install where there was none along with a new 220 for my dryer since this home didn't have. Prices were reasonable, I would definitely use them again and not hesitate to refer them out.
SHowed up at alotted time. Put a dropcloth down in kitchen to re do lights. Knew what they were doing. Did what they promised,. at price quoted. Would use again.
The worst customer service. We had el. work done by this company only to end up with the same problem later. When i called and mentioned it was something they've already worked on he hung up on me saying he'll call me later. Well he didn't. I called again the following day, left messages on both numbers, called again...no answer other then two texts saying "Can't talk right now." and"Call you back shortly" Never did. Ended up getting another electrician to deal with the problem. If this is how you treat your customers shame on you.
I don't usually go out of my way to post bad reviews but I need to make a big suggestion. Make sure you find out what the trip charge is going to be before agreeing to service from one time. My fault I guess but the service tech game out for about 5 minutes and determined that I did not have an electrical problem. Tested to make sure I had electric current and done in 5 minutes. No work. No parts. This was not a rush or a priority request. He handed me an invoice for 150. I have paid up to 75 for non rush service charge before but 150 was unacceptable. I called the owner and he dropped it 95.00 which was great but the fact that he attempted to extract 150 for doing no work was insulting. Lesson learned. Find out the trip charge before they come out or you may be charged law attorney rates for a trip to your house.
If I could I would give no stars at all.What a rip off. I called them to replace the WATER heater breaker. They charged $207.00 for a 25 dollar part at Lowe's. Took the guy 10 minutes to fix it.I questioned why so much he said it's an old style part and hard to get .Yet he had it right in his truck.
A week ago the breaker to the water heater tripped again. Well I discovered they replaced the HEATER breaker and not the water heater.It's even the wrong type breaker.
On Time Electric is a US Electrician based in Odessa, Florida. On Time Electric is located at 16204 Turnbury Oak Dr, Odessa, FL 33556, USA.
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